The labor warranty offers additional protection, covering the cost of service calls made by your local Vroom Service Professional for one year.  Warranty details are below.

 

Vroom Power Unit Warranty
Hide-A-Hose Warranty
Vroom and Spot Warranty
Accessory Warranty

Vroom Power Unit Limited Lifetime Warranty
The VROOM Built-In Central Vacuum System (the “VROOM System”) is manufactured by H-P Products, Inc. (“H-P”), 512 W. Gorgas Street, Louisville, Ohio, 44641.  The following is the exclusive limited warranty (“Limited Warranty”) provided by H-P with respect to the VROOM System:

 Permanently Installed Components
All permanently installed components of the VROOM System are warranted to be free from defects in material and workmanship under normal use and care as long as the original purchaser (“you”) owns the home of the original installation or until the system is removed from its original installation location, whichever occurs first.  In the event of a defect in a permanently installed component of the VROOM System, contact an authorized VROOM dealer (an “Authorized Dealer”) to ensure the best quality repair and servicing.  Upon determination of a defect with the permanently installed product, H-P will provide any replacement parts to the Authorized Dealer at no cost to you.  Thereafter, repair or replacement of any permanently installed defective part or parts shall be at the labor cost billed to you by the Authorized Dealer.

Attachments
VROOM System cleaning attachments including: turbine power brushes, non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual.  In the event of a defect in a VROOM cleaning attachment, the attachment will be repaired or replaced, at H-P’s option, at an Authorized Dealer’s location at no cost to you for three (3) years from original date of consumer purchase. 

Limitations for Non-Residential Applications
In non-residential applications (a) permanently installed components of the VROOM System are warranted to be free from defects in material and workmanship for one (1) year from date of original installation, and (b) VROOM System cleaning attachments will be free from defects in material and workmanship for ninety (90) days from the original date of purchase.

Limitations of Warranty
In addition to any limitations set forth above, this Limited Lifetime Warranty does not extend to (a) any power unit purchased from someone other than an Authorized Dealer; (b) any VROOM System which has not been installed in accordance with manufacturer-recommended instructions; (c) any VROOM System or attachment which has been altered or modified in any way; (d) any VROOM System or attachment which has been damaged due to misuse, negligence, accident, or improper operation; (e) any damage due to shipping and handling; (f) any damage due to installation or faulty installation; (g) any VROOM System or attachment upon which an unauthorized repair or service has been performed; (h) any damage to a permanently installed component as a result of or relating to consumable items such as motor brushes, disposable bags, or filters; or (h) the Hide-A-Hose Retractable Hose Management System (for complete Hide-A-Hose warranty information please call 1-800-822-8356.)  Purchase of products and services from unauthorized sources does not void your original warranty on the VROOM System or Attachments purchased through H-P or an Authorized Dealer. You are responsible for securing additional and separate warranties on parts and services purchased from someone other than an Authorized Dealer as H-P does not offer warranty coverage on products and services purchased through unauthorized sources. There is NO warranty for consumable items such as light bulbs, belts, beater brushes, motor brushes, disposable bags and filters.

AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST PROVIDE PROOF OF PURCHASE OR HAVE REGISTERED THE VROOM CENTRAL VACUUM POWER UNIT BY TELEPHONE AT  1-800-822-8356 OR ONLINE AT www.cvacregistration.com, OR BY COMPLETING AND MAILING THE WARRANTY REGISTRATION CARD.

THIS WARRANTY IS A SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. THIS WARRANTY COVERS ONLY LIABILITY AND RESPONSIBILITY DESCRIBED HEREIN AND THERE IS NO LIABILTY FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING FROM THE USE OF THIS SYSTEM.

Some states do not allow exclusion or limitation or warranties or limitation of incidental or consequential damages so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights that vary from state to state.

Hide-A-Hose Warranty
Hide A Hose Inc. warrants that the Hose, Fittings, and Valve when used for household purposes, pursuant to seller’s instructions, will be free from defects in materials and workmanship for a period of three (3) years from the date of the initial consumer purchase. Hide A Hose Inc. warrants that the RF Handle (not including battery) when used for household purposes, pursuant to seller’s instructions, will be free from defects in materials and workmanship for a period one (1) year from the date of initial consumer purchase. Hide A Hose Inc. warrants the accessories when used for household purposes, pursuant to seller’s instructions, will be free from defects in materials and workmanship for a period of (3) years from the date of the initial consumer purchase. Hide A Hose Inc. warrants the above mentioned products when used in a commercial application to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the initial consumer purchase. This warranty is limited to the replacement of defective parts and any costs of shipping shall be incurred by the purchaser. 

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AND HIDE A HOSE INC. SPECIFICALLY DISCLAIMS RESPONSIBILIITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES, AND LIMITS THE IMPLIED WARRANTY OF MERCHANTABILITY TO THE PERIOD OF EFFECTIVENESS OF THIS EXPRESS WARRANTY. Hide A Hose Inc. - 16726 146th SE Suite 135 Monroe WA 98272

Vroom and Spot Warranty
Vroom and Spot are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. In the event of a defect in Vroom or Spot it will be repaired or replaced (at H-P Products, Inc. option) at an 
Authorized Dealer location at no cost to you for three (3) years from original date of consumer purchase. In non-residential applications Vroom and Spot are warranted to be free from defects in material and workmanship for 90 days from the date of purchase.

Attachments
VROOM System cleaning attachments including: turbine power brushes, non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual.  In the event of a defect in a VROOM cleaning attachment, the attachment will be repaired or replaced, at H-P’s option, at an Authorized Dealer’s location at no cost to you for three (3) years from original date of consumer purchase.